Effective date: September 14, 2026
Who We Are
EMG Machines operates the website https://emgmachines.com and provides information, technical guidance, equipment service, and appointment-request services related to EMG, EEG, and neurodiagnostic equipment.
Information We Collect
When you submit our contact or appointment form, we may collect information that you voluntarily provide, including your name, email address, telephone number, requested service date, location, equipment model, description of the equipment issue, and message.
Our website and hosting provider may also automatically collect limited technical information, such as your IP address, browser type, device information, access time, and pages visited. This information is generally used for website operation, security, and troubleshooting.
Please do not submit patient names, medical records, test results, protected health information, or other sensitive patient information through this website.
How We Use Your Information
We may use submitted information to:
- Respond to questions and service requests.
- Schedule or discuss equipment service.
- Provide technical support and requested information.
- Maintain business and service records.
- Protect the website from spam, fraud, and misuse.
- Meet applicable legal or regulatory obligations.
Cookies and Spam Protection
This website may use necessary cookies for security, website functionality, and administrative purposes.
Our forms use Google reCAPTCHA to help prevent spam and automated abuse. Google may collect technical and interaction information according to its own Privacy Policy and Terms of Service. Google describes reCAPTCHA as a service that analyzes interactions to distinguish legitimate users from automated activity.
How We Share Information
We may share information with service providers that help operate the website, deliver email, host website data, prevent spam, or provide technical support. These providers may process information only as necessary to perform their services.
We may also disclose information when required by law or when reasonably necessary to protect our website, business, users, or legal rights.
EMG Machines does not sell personal information or share it for cross-context behavioral advertising.
How Long We Retain Information
Contact and service-request information may be retained for as long as reasonably necessary to respond to your request, provide service, maintain business records, resolve disputes, protect the website, or satisfy legal requirements. Information that is no longer needed may be deleted or securely disposed of.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information you previously submitted. Some information may need to be retained for legal, security, or legitimate business purposes.
Depending on where you live, applicable privacy laws may provide additional rights. California provides qualifying consumers certain rights concerning their personal information, although whether particular requirements apply depends on the business and circumstances.
Data Security
We use reasonable administrative and technical measures intended to protect information submitted through this website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
This website and its services are intended for adults and businesses. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy occasionally. Any revisions will be posted on this page with an updated effective date.
Contact Us
For privacy questions or requests, contact:
EMG Machines
Email: service@emgmachines.com
Website: https://emgmachines.com